Woohoo! They paid up!
It's a relief - I'm not very good at boycotting. Back when I was at school, it was all about boycotting L'Oreal due to their testing of products on animals. It was easy enough until I started dying my hair and found a magnetic pull towards their Feria range. More recently, I've read several articles urging me to boycott Nestle, due to their unethical advertising of formula milk in developing countries, as well as numerous other unethical practices. Much as I agreed with the idea in principle, I was honest with myself from the start - I like Mint Aeros and Nestle Clusters just too much.
I should probably add that I refused to book with British Airways again many years ago, after their air miles turned out to be rather a swizz - we flew to Benidorm with them in 2013 and were very impressed, and we've booked with them again this year!
So was I really going to be able to boycott Thomas Cook forever? If there's anything I like 'just too much', it's got to be holidays. And while we may have been able to get this October's trip to Tenerife for a fraction of the price we'd have paid with Thomas Cook, the same can't usually be said for long-haul destinations. In a couple of years from now, if we found the perfect Caribbean break with Thomas Cook, can I really say I'd have been able to pass it up and pay more to a different company on a point of principle? Hmmmm, I don't think the odds are good. When it comes to holidays (and chocolate), my integrity is sadly lacking.
Still, it doesn't matter. Thomas Cook paid the money they owed me, as I asked. They apologised, as I asked. I have no idea whether they've reviewed their computer systems, as I asked, but they did at least promise me they had sent my email to the relevant departments. Much as I was unimpressed at the inconveniences we experienced, they responded (slowly and with a bit of pushing) as I wanted them to. I am officially allowed to book with Thomas Cook again, if I should so want. Phew!
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